Our Refund, Returns and Exchanges Policy Transfer Policy
a) A booking may be transferred for the same course subject to availability, free of charge if a 4 weeks notice is given. b) If less than 4weeks notice is given, you will incur an administration charge of £40.00. House of Beauty Professional is under no obligation to offer a transfer of courses. Cancellations Policy a) Cancellations made within 4 weeks of the course start date incur 50% of fees paid. If medical certification can be provided, the course will be transferred to a new date. Any subsequent course cancellation will incur a forfeit of all fees to be paid. House of Beauty Professional is under no obligation to offer a refund of any fees paid. b) Refunds will not be applicable if any of the online training material has been accessed. c) House of Beauty Professional reserves the right to refuse to fulfil a booking should they not wish to do so.
If House of Beauty Professional has to cancel or reschedule a course due to unforeseen circumstances new dates will be made available as soon as possible. House of Beauty Professional can at no time be responsible for individuals loss of earnings or travel expenses due to rescheduling. Transfer of Fees If monies are transferred for an alternative date, they will be held for up to three months, after this time if no alternative date booked any unused fees will be forfeited. Certification Certificates are issued in the name stated on the booking/application form. Certificates will not be sent if any fees are outstanding. Individual Needs If you feel you need additional support with particular learning needs e.g. physical disability, hearing impairment or literacy skills, please could you inform us of your individual needs when booking. We will contact you to discuss your requirements.
